Privacy policy and your data
How we protect and use your information
Information we collect
We collect personal information you provide, such as name, contact details, and inquiry content, to deliver our services and respond to requests.
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→Full name and contact details
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→Inquiry and subscription information
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→Payment and billing information
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→Website usage and technical data
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→Preferences and communication history
We do not collect sensitive categories of information or sell your data to third parties.
How your data is used
We use your information to provide, improve, and support our services, and to communicate with you about your subscription.
Your data may also be used for internal analytics, compliance, and security purposes.
Your data rights
You have the right to access, correct, or delete your personal data, and to request data portability or restriction of processing.
Access rights
Request a copy of your data held by us.
Correction rights
Ask us to update or amend your data.
Erasure rights
Request deletion of your personal information.
Portability rights
Receive your data in a portable format.
How data is shared
We may share data with trusted service providers to operate our business, under strict confidentiality.
We do not sell your information or share it for marketing purposes outside our organisation.
How we protect your data
We take reasonable steps to secure your information with technical and organisational measures.
Access is limited to authorised team members and essential service providers only.
Contact for privacy questions
Address: 265 King Street, Newcastle, NSW 2300 Australia
Phone: +61316885669
Email: content@feronicaltra.com