Terms and conditions of service

These terms outline your rights and responsibilities when using our website and subscription services. Please read carefully before engaging with our service.

September 17, 2025

Acceptance of terms

By using this website or subscribing to our services, you agree to comply with these terms. If you do not accept them, please discontinue use.

Definitions

Key terms used in these conditions are defined for clarity.

“Service” means subscription-based financial planning delivered by feronicaltra.

“User” refers to any individual or entity accessing our website or services.

“Advisor” means a qualified team member providing consultations and recommendations.

“Fee” refers to the monthly or annual amount paid for ongoing service.

Service usage rules

You agree to use our services for lawful purposes only and not to misuse the information provided.

Eligibility

You must be 18 years or older to subscribe or interact with our advisory team. Services are intended for Australian residents.

Proof of age or residency may be required.

User responsibilities

Users are responsible for the accuracy of information provided and for maintaining confidentiality of account details.

Provide accurate and updated information during registration or inquiries.
Do not impersonate others or use false details.
Maintain the security of your login and subscription information.
Comply with all applicable Australian laws and regulations.

Prohibited uses

Misuse of our website or services is strictly prohibited.

Attempting to gain unauthorised access to our systems or client data.
Transmitting false, misleading, or unlawful information.
Using our content or service for unlawful or commercial exploitation.
Interfering with website functionality or introducing malicious code.
Engaging in conduct that could harm our reputation or operations.

Intellectual property rights

All website content, branding, and materials are owned by feronicaltra or its licensors. Replication, distribution, or modification is prohibited without written consent.

User content

You retain rights to content you submit, but grant us a license to use it for service delivery.

User content rights

We may moderate, edit, or remove content that breaches these terms or legal requirements.

Privacy and data protection

Refer to our Privacy Policy for details on data handling. We take reasonable steps to protect your information and comply with privacy laws.

Privacy Policy

Disclaimer of warranties and liability

Service is provided on an 'as is' basis. We do not promise uninterrupted access or error-free content.

No guarantees

We do not guarantee outcomes or financial results. Past performance does not indicate future outcomes.

Limitation of liability

Our liability is limited to the amount paid for services. We are not responsible for indirect, incidental, or consequential losses.

Indemnification

You agree to indemnify us against claims arising from your use or misuse of the website or services.

Dispute resolution process

Disputes will be resolved through negotiation, then arbitration if necessary.

Arbitration

Arbitration will be conducted in Australia according to applicable laws and procedures.

You may seek independent legal advice before arbitration.

Online dispute resolution platform

You may use the Online Dispute Resolution (ODR) platform for cross-border issues within Australia or the EU.

ODR platform details

Severability

If a term is unenforceable, the remainder remains in effect.

Entire agreement

These terms constitute the entire agreement between you and feronicaltra for the use of our services.

Applicable law and jurisdiction

Australian law governs these terms and all related agreements.

Termination

We reserve the right to terminate access for breach of terms or unlawful activity. Users may cancel at any time.

Modifications

Terms may be updated periodically. Continued use indicates acceptance of any changes.

Contact for terms questions

For questions about these terms, contact us at:

Email: content@feronicaltra.com

Phone: +61316885669

Address: 265 King Street, Newcastle, NSW 2300 Australia

Effective date: September 17, 2025

Version: 2.0